Moswey tours

Privacy policy

1. Introduction

Moswey Tours (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make inquiries, or book tours.

2. Information We Collect

We may collect:

  • Personal details (name, email, phone number, nationality, passport details)
  • Booking information (travel dates, number of travelers, special requests)
  • Payment information (processed securely through third-party providers)
  • Technical data (IP address, browser type, cookies)

3. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate with you about tours and services
  • Improve our website and customer experience
  • Send promotional offers (you can unsubscribe anytime)
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Trusted service providers (hotels, transport companies, guides in Tanzania)
  • Payment processors
  • Legal authorities when required by law

We do not sell your personal data to third parties.

5. Cookies and Tracking

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Object to processing
  • Withdraw consent

To exercise these rights, contact us at the details below.

8. Contact Us

Moswey Tours Arusha, Tanzania Email: info@mosweytours.com